1. Introduction

We are committed to protecting your privacy and managing your personal information responsibly in accordance with the Japanese Act on Specified Commercial Transactions and the Act on the Protection of Personal Information (APPI).
This Privacy Policy explains the types of information we collect, the purposes for which it is used, and the measures we take to safeguard it.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, address
  • Payment Information: Credit card details, billing information, transaction history
  • Service-Related Information: Details related to consulting, training, or product purchases
  • Website Usage Information: IP address, browser type, access logs (tracked through cookies)

3. Purpose of Collecting Personal Information

The personal information we collect is used for the following purposes:

  • Providing and managing services such as consulting, training, and product sales
  • Processing payments and arranging shipment or delivery of goods
  • Sending service-related notifications, promotions, and customer support
  • Ensuring compliance with Japanese laws (including accounting and tax records)
  • Analyzing website usage to improve our services

4. Handling of Personal Information by Service Type

(1) Consulting Services

For consulting services, we strictly protect client information in compliance with Japanese business regulations.
Your business plans, investment strategies, and confidential information will not be disclosed to third parties unless required by law.
All sensitive information is protected through encryption and secure data storage methods.

(2) Training Services

Both training institutions and participants are bound by confidentiality obligations.
Personal information (such as course history or learning progress) is securely managed.
Only the information necessary for providing the service will be shared with partner institutions.
Shared information is handled in accordance with the privacy policies of those institutions.

(3) Physical Goods

The handling of physical goods complies with the Japanese E-Commerce Law and Consumer Protection Law.
Names, addresses, and contact details are used solely for order processing and delivery purposes.
Information may be shared with logistics or shipping companies only when necessary for delivery.
In the event of defective or returned products, personal information will be used only for refund processing.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.
However, information may be shared under the following circumstances:

  • With service providers necessary for delivering our services (e.g., payment processors, shipping companies)
  • When required by law or government/judicial authorities
  • When necessary to prevent fraud or protect our legal rights

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, leakage, or destruction.
Personal data is stored on secure servers with restricted access.
Security practices are reviewed regularly to ensure continued compliance with Japanese legal standards.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies.
Cookies are used to analyze website usage and improve our services.
You can manage or disable cookies through your browser settings if you prefer.

8. Your Rights

Under Japan’s Act on the Protection of Personal Information (APPI), you have the right to:

  • Request access to, correction, or deletion of your personal data
  • Withdraw your consent for data processing
  • Request disclosure of how your data is being used
  • File a complaint with the Personal Information Protection Commission (PPC)

9. Contact Information

For questions about this Privacy Policy or inquiries regarding personal information handling, please contact us:
📧 Email: info@newbig8.com
📞 Phone: +1-780-708-8958
(Please note: the phone number will be updated once our business officially begins operations in Japan.)

10. Policy Updates

We reserve the right to update this Privacy Policy in accordance with the Japanese E-Commerce Law and related regulations.
Any changes will be announced on this webpage.

Thank you for your trust.
We are dedicated to safeguarding your personal information and providing secure, reliable services.